Last Updated: August 3, 2026

At Steel Craft (“we,” “our,” or “us”), accessible at steelcraft.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you visit our website or place an order:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Products purchased
  • Order history
  • Payment method (excluding complete payment card details)

Custom Artwork Information

If you submit a custom artwork request, we may collect:

  • Vehicle details
  • Reference images provided by you
  • Design preferences
  • Additional notes or specifications

Technical Information

We automatically collect certain information including:

Cookies and similar technologies

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to enquiries and support requests
  • Create custom artwork based on your submitted requirements
  • Communicate order updates
  • Improve our products and website
  • Prevent fraud and maintain website security
  • Comply with applicable legal obligations

We only collect information necessary to provide our services.

Payment Information

Payments made through our website are processed using trusted third-party payment providers.

Steel Craft does not store your complete debit or credit card information on our servers.

Payment processing is subject to the privacy and security policies of the respective payment provider.

Email Communications

When you contact us or place an order, we may send emails regarding:

  • Order confirmations
  • Shipping updates
  • Customer support responses
  • Important service announcements

If you subscribe to our newsletter, you may also receive promotional emails. You may unsubscribe at any time using the unsubscribe link included in our marketing emails

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Enhance your browsing experience
  • Understand how visitors use our website
  • Support website security

You may disable cookies through your browser settings, although doing so may affect certain website features.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers necessary to operate our business, such as:

  • Shipping and courier companies
  • Payment processors
  • Website hosting providers
  • Email service providers
  • Website security services

These providers only receive information necessary to perform their respective services..

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include secure website encryption (SSL), security monitoring, and restricted administrative access.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to:

  • Comply with legal, tax, and accounting requirements
  • Complete your orders
  • Provide customer support
  • Maintain business records

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of personal information where legally permissible

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will always be published on this page with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Website: SteelCraft.pk

Email: [email protected]

Contact Form: Visit our Contact Us page